SUPPORT STAFF

SUPPORT STAFF

Not all careers in Information Technology require an applicant to be C++ literate. As with any field, it is equally important to have excellent behind-the-scenes planning and organization, whether from administrative assistants, accountants or human resources specialists. Although it would help to have a background in information technology for these positions, it is not necessary. These careers most often entail office work and require attention to detail.

1. ACCOUNTANT
   
   
2. ADMINISTRATIVE ASSISTANT
   
   
3. COMPUTER OPERATOR
   
   
4. HUMAN RESOURCES GENERALIST
   
   
5. OPERATION ANALYST
   
   
6. TECHNICAL WRITER
   
   

Career: Accountant
Description	Administrates standard accounting functions including payroll, receivables, general ledger analysis and financial reporting. Responsible for month-end close duties, including corporate reporting.
Job-related skills, interests and values	Using mathematics to solve problems. Determining how money will be spent to get the work done, and accounting for these expenditures. The ability to choose the right mathematical methods or formulas to solve a problem. Must have excellent grasp of Microsoft Office, espeically Excel. Close attention to detail required.

Career: Administrative Assistant
Description	Ensures efficient coordination adn communication of the immediate staff. Gathers data, analyzes and prepares reports with conclusive recommendations. Assists in budget preparation and/or personal matters. Organizes and coordinates company programs and travel requests. Often provides secretarial support.
Job-related skills, interests and values	Managing one's own time and the time of others. Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Career: Computer Operator
Description	Performs diversified duties involving the operation of a computer console, auxiliary and peripheral equipment for a medium to large system. Inputs commands, starts-up and monitors system operations. Identifies, responds to and corrects error messages. Works under standard procedures to process data, solve mathematical problems, compile records, manipulate data, or other diversified computing assignments.
Job-related skills, interests and values	Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. Knowledge of principles of customer service.

Career: Human Resources Generalist
Description	Coordinates and assists management in all staffing and recruiting activities Counsels management on Federal and State Employment law. Creates and updates all job descriptions, wage ranges and job levels Assists in development and implementation of HR policies and procedures and their dissemination through employee booklets, communication and/or meetings. Supports benefits administration.
Job-related skills, interests and values	Motivating, developing, and directing people as they work, identifying the best people for the job. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Career: Operations Analyst
Description	Establishes financial reporting and statistical analysis of operating results within the engineering department. Collects, compiles and analyzes data to identify opportunities for improvement. Creates and maintains financial and statistical databases and reports. Operating trends and acquisitions forecasting and financial modeling.
Job-related skills, interests and values	Strong math skills Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.